About reservations

Can I book activities through you?

Yes! We can help you book seasonal experiences such as hot air balloon rides, kayaking, rafting, and firefly viewing tours at special guest rates.

What is your cancellation policy?

Cancellation fees apply from 7 days before your check-in date: 7–4 days before: 20% / 3–2 days before: 50% / 1 day before: 80% / Same day or no-show: 100%. Note: If you book through an external site, their cancellation policy may apply.

How do I make a reservation?

Please email us at info@callahakuba.com. We’ll get back to you as soon as possible.

How can I pay?

We accept cash, credit cards, and PayPay.

Can I make a reservation by phone?

Yes, you can contact us and make a reservation by phone. After confirming your booking over the phone, we will send a confirmation by email, so please be ready to provide your email address.